Privacy Policy

1. Data Controller

Marie Grégoire Translation
LLC
Address: Rue Harmen Cordon 167
Email: info@mgtranslation.com

Marie Grégoire Translation is responsible for processing your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Belgian data protection law.

2. Personal Data We Process

We may process the following categories of personal data:

  • Identification data (name, company name)
  • Contact details (email address, phone number)
  • Professional information related to your request or project
  • Content voluntarily submitted (messages, documents, files)
  • Technical data (IP address, browser type, anonymised usage data)

We do not collect sensitive data unless strictly necessary for the requested service and explicitly provided by you.

3. Purposes and Legal Bases

Your personal data are processed for the following purposes:

  • Responding to enquiries and contact requests
  • Providing translation, localisation, and related services
  • Managing client relationships and contracts
  • Issuing quotations, invoices, and accounting records
  • Improving our website and services

Legal bases under GDPR:

  • Performance of a contract or pre-contractual measures
  • Compliance with legal obligations
  • Legitimate interest (business communication, service improvement)
  • Consent, where required (e.g. cookies, marketing communications)

4. Data Retention

Personal data are kept only for as long as necessary:

  • Contact and prospect data: up to 2 years after last contact
  • Client data: duration of the contractual relationship + legal retention periods
  • Accounting data: according to Belgian legal requirements
  • Technical data: maximum 13 months

5. Data Sharing and Transfers

Your data are not sold or shared for commercial purposes.

They may be shared only with:

  • IT and hosting providers (EU-based where possible)
  • Accounting or legal service providers, when required
  • Public authorities, if legally obliged

If data are transferred outside the European Economic Area, appropriate safeguards (such as standard contractual clauses) are applied.

6. Data Security and Confidentiality

We implement appropriate technical and organisational measures to ensure the security and confidentiality of your data, including:

  • Secure email and storage systems
  • Access limited to authorised persons
  • Confidential handling of client content

All translation and localisation materials are treated as confidential.

7. Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

Requests can be sent to: info@mgtranslation.com

You also have the right to lodge a complaint with the Belgian Data Protection Authority.

8. Cookies

For information about cookies and tracking technologies used on this website, please consult our Cookie Policy.

9. Changes to This Policy

This Privacy Policy may be updated to reflect legal or operational changes.
The latest version is always available on this website.